← Back to Home
Privacy Policy
Last Updated: November 20, 2025
At Mary Cleaning Services (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information of our clients in St. John’s and surrounding areas. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect information necessary to provide cleaning services and quotes, including:
- Personal Identification: Name, phone number, and email address.
- Service Location: Home or business address in Newfoundland & Labrador.
- Payment Information: Credit card details (processed securely via third-party payment processors).
- Service Details: Access codes, pet information, and specific cleaning instructions.
2. How We Use Your Information
We use your data solely for the following purposes:
- To provide accurate quotes and schedule cleaning services.
- To communicate with you regarding your appointment (confirmations, reminders, changes).
- To process payments and issue invoices.
- To improve our customer service and website experience.
3. Information Sharing
We never sell your personal data. We only share information with:
- Employees/Contractors: Only the information necessary to perform the job (e.g., address and entry instructions).
- Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., payment processors), provided they agree to keep this information confidential.
- Legal Requirements: If required by law to protect our rights or comply with a judicial proceeding.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Mary Cleaning Services
Email: hello@mary.ca
Phone: (438) 543-4330
St. John’s, NL, Canada
